Wednesday, September 27, 2017

Digital Attendance Project Marks Key Progress

As we previously reported in our blog, the Department of Early Learning is purchasing a digital attendance system to simplify and improve how we track children’s participation in subsidized child care. We’ll be replacing manual paper attendance systems with modern, off-the-shelf, cloud-based software. We’re pleased to announce that DEL has signed a contract with a company called Controltec to provide us with our system!


We’re excited to move into the next phase of this project – configuring the purchased system to suit DEL’s needs. Over the next few months we’ll also work with Controltec to train DEL staff on the system so they can provide top-notch support to providers.

The big question on the minds of many providers is “when will this affect me?” Providers who accept state subsidies for child care will be required to use some form of digital attendance system after the full rollout is complete. DEL understands that a new process and technology can’t be simply handed out without support. In phases, DEL will train providers on the new system, ensuring that trainings are delivered in a variety of ways and languages.

Beginning in January, 2018 we will start with an “early adopters” phase of the system roll-out. This will give us the opportunity to test out our training and deployment methods with a small cross-section of providers before the full roll-out. Then, with lessons learned from that effort, we’ll conduct training and make the system available to all providers from late February through March.

We’re still working on the process for recruiting the early adopters, but we know that we’ll be looking for volunteers from family homes, child care centers, and Family, Friends, and Neighbors providers from a variety of communities across the state. Luckily we have a lot more flexibility with this phase than we did with our usability testing, so we’ll be able to engage providers better. We’ll be sure to reach out to you when we have more details about participating in the early adopters group. Keep an eye on our blog, Facebook, and Twitter accounts. Our partners at SEIU 925 and Child Care Aware will also help us get the word out.

Want to learn more about the digital attendance project? Visit our webpage to get answers to frequently asked questions at https://del.wa.gov/Attendance-Project


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